That's clear in the guidance. “Our colleagues are coming in only if they’re able to do so. We’d like to thank them for their critical work at this time. The vaccines minister has said he is hoping to target key workers such as police officers, shop workers and teachers in the next phase of the vaccine rollout. He added: "For instance, if you're a key worker and your partner doesn't work then you shouldn't be sending your children to school. Officials have so far been prioritising the over-80s, NHS staff, and care home residents and staff as they are classed as the most vulnerable. Please use Chrome browser for a more accessible video player. All of which is why the low-budget project, filmed in a day, has been bought by Sky Arts and will be showcased as one of its key festive offerings, due to be broadcast on 6 December. Meanwhile, the NASUWT teachers' union has warned too many children were returning to school despite the national lockdown, resulting in a high risk of the virus being transmitted. We’re working differently to best support our customers and staff during this time and our call centre resource is reduced. Professor Adam Finn told Sky News' Sophy Ridge On Sunday programme that while no decisions had been taken on future prioritisation of the coronavirus injections, the "critical role" played by the profession would "figure in the discussions" of the Joint Committee on Vaccination and Immunisation (JCVI). Correspondence and bills If you’re visually impaired, you can get your contract(s), T&Cs, bills, emails and letters in braille, large print or other alternative formats. ", COVID-19: Teachers to be considered for next vaccination wave, An expert body is to draw up a plan by the middle of February to decide who gets the vaccine next. @Nigel+Gibson   Only phone copntact is possible, when you call don't put the phone down when you herar the asutomated message you need to remian on the line, if you put the phone down without letting the message play then you will never get to speak to Sky. Re: Can’t contact sky and I am a key worker nhs nurse ‎06 May 2020 07:41 PM @Mark-Br we replaced the router once we received it but as we suspected, the fault continued, so following the online service we were once more prompted to call the service desk for help. Matt Hancock told Sky News: "It's always been the guidance that schools are there for key workers' children where key workers need to have their children in school in order to be able to get to work.". Hi I am a key worker and I need to speak to someone about my bill. ‎18 Apr 2020 02:20 PM @Nigel+Gibson Only phone copntact is possible, when you call don't put the phone down when you herar the asutomated message you need to remian on the line, if you put the phone down without letting the message play then you will never get to speak to Sky. COVID-19: Johnson and Starmer thank key workers in Christmas messages. We are sending engineers out to fix TV problems and install Sky. It comes as the health secretary told Sky News that more than 200,000 people were getting a COVID-19 jab every day and the government was "on course" to reach its target of two million vaccinations a week. Re: How does a key worker contact? 1/ Retention, product upselling and back-office staff classed as key workers; 2/ No social distancing measures in your offices; Our accessibility service for Sky Talk is regulated by Ofcom, as described in General Condition 15 (PDF 155KB). The professor of paediatrics at the University of Bristol said committee members had been instructed to come up with a plan by the middle of February to determine the priority order of who should be vaccinated against COVID-19 next. Remember, you can do most things online at Sky.com. Vaccination of teachers would help pave the way for schools to fully reopen, with the education of many youngsters already severely disrupted by the pandemic. Sky News - First for Breaking News, video, headlines, analysis and top stories from business, politics, entertainment and more in the UK and worldwide. We understand how important your Sky services are during this difficult time. ", Asked about the position of teachers on the list, he said: "I can't predict exactly what will be prioritised but I can say that we will be discussing this and coming up with a plan, and I can also say that when it comes to teachers I think we all appreciate the critical role that they all play and so that really will figure in the discussions.". Mr Hancock also defended his cabinet colleague Education Secretary Gavin Williamson, who has faced calls to resign over his handling of the crisis. "And actually it's incumbent on all of us - frankly the whole country - to pull together as much as possible. Primary and secondary schools in England have moved to remote learning for most pupils due to tighter restrictions, but remain open for the children of key workers and those deemed vulnerable. “Our contact centre people are considered key workers by the Government because of the essential role they play in keeping the country connected. Get Sky Broadband help Test my Sky Broadband connection Sky's guidelines on supporting the needs of our vulnerable customers. We're not done yet, @SkyUK. The prime minister and the leader of the opposition have paid tribute … This message was authored by Nigel+Gibson. Coronavirus tests: Slots for key workers booked out within an hour. The term key workers is most regularly used in the UK to refer to crucial public sector employees who would struggle to afford housing in the area they work. Run a test on your home broadband connection or check our online guides to see if they can help you get back up and running. Sky's guidelines on supporting the needs of our vulnerable customers. Coronavirus: Key workers should get PPE but health staff must not suffer, says BMA chief . The vaccines minister has said he is hoping to target key workers such as police officers, shop workers and teachers in the next phase of the vaccine rollout. Calls for fast-tracked citizenship for immigrant healthcare workers 'I can’t wait to see my family': Ireland's first Covid-19 vaccine recipient gets second dose munster But of course the reason that we keep schools open for key workers' children is that this is important. Teachers could be next in line for the second wave of COVID-19 jabs, a member of the group advising on the vaccine rollout has suggested. Last updated: 6 January 2021 TV engineer visits. If they don't, we'll give you contact details for the team you need. While no decisions had been taken, the "critical role" played by the profession would figure in discussions, Sky News is told. The Latest: Fireworks light up sky to celebrate inauguration Biden mandates masks on federal property, reverses key Trump policies after inauguration Woman wanted for … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just pick which Sky service you need help with and follow our help guides. On the future prioritisation of vaccine, Prof Finn told Ridge: "As you can appreciate these considerations start to be social values in a way more than the criteria we normally use, which is pressure on the health service. Please don’t try to call us, as we’re only able to take calls from our vulnerable customers, those who are key workers and customers unable to access their Sky services. He told Sky News: "I think Gavin's been doing a brilliant job in very difficult circumstances. ", Subscribe to Sophy Ridge on Sunday on Apple podcasts, Google podcasts, Spotify, Spreaker. My wife is a key worker and is having trouble contacting Sky. This would enable the goal to be met of dosing more than 13 million of the over-70s and the most vulnerable by mid-February. Thank you in advance. Please can I have a phone number as the Sky website is ridiculous and just sends you round and round in circles with no result at the end. You'll find handy guides that deal with all kinds of issues and queries below. This despite a rumoured coronavirus case in the Sky Dunfermline Contact Centre and many Sky workers reporting a lack of distancing measures, sanitizer or soap. Sky is saying that it's prioritising key workers, yet there is no contact details available? Sky TV; Billing and payments Chaand Nagpaul says employees who cannot socially distance need … To keep you safe, our engineers won’t be able to enter your home. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Essential employees showing symptoms of the virus can now apply to be tested at … "It is important - for instance - that key workers in the NHS but not just the NHS - can get to work and so it's a very difficult balance to strike. 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