Card Services are currently not producing any NTU Student Cards face to face. All payment details which are entered through this payment gateway are encrypted. 67905776. For more details on payment guide, click HERE. You can also access lots of support resources in NOW Student Help, from support for Office 365 to how to print, copy and scan what you need. A circular to applicable students have been sent on 8 August 2017. for Student User Accounts via the NTU online acceptance form. Nottingham, face coverings should be used in all higher education learning environments, student help, advice and services page on StudentHub, Check which outlets are open via StudentHub, Services and support over the Winter Break. You can order a new student card by filling in the student card form. If you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.uk. TOTUM is the smart way to save, so you can do more, get more and live life to the full. International students who have remained in the UK; Students without access to appropriate study spaces or facilities in their vacation accommodation (this includes students who commute); Students who have remained in their university accommodation over the Winter Break; Students requiring additional support, including those with mental health issues (again this includes students who commute); and. Increased enforcement of these measures will be in place. Detailed Description The SSC will only take payment through the Online store and not cash or card from the SSC Front Desk. Boningtons Art shop is temporarily closed. Add to Basket. You do need to show your passport or ID card. There are hand sanitizer stations located around the libraries, and wipes for you to wipe down surfaces after use. You may also feel more comfortable showing something that says you are exempt. library@ntu.edu.sg. The matriculation number is a unique student identification number which you will use throughout your study at the University. Apply for Replacement Matriculation Card here. If you get a replacement passport or BRP, you must brin g them to the Student Services Centre, level 0, Newton building as soon as possible so we can scan a copy of your documents. To maintain social distancing, we're operating with a smaller team on the front desk. NTU cannot prevent the unauthorised use of the card until the invalidation becomes effective on the card but any transactions undertaken after a card has been reported lost or stolen will be at NTU's risk. This website uses cookies to enhance your user experience. Smartcards can be activated at time of collection or, later, at Card Services (Student Services Centre in the Newton building on the City Campus, Student Services Centre on the Clifton Campus) or, from the start of term, at the City, Clifton and Brackenhurst libraries. If a Smartcard is stolen, lost, damaged or otherwise unusable the holder must notify NTU as soon as reasonably practicable by contacting NTU Security on +44 (0)115 848 6462. 67905776. Whilst the Cardholder continues to study at or be employed by the University, funds on their Smartcard can only be used for purchases and payments in respect of University services, and no refund will be given. Click here to report loss and apply and pay for a replacement. Main reception: +44 (0)115 941 8418. No contract shall exist between the University and a person using this system to upload funds to a card where that person is not the cardholder. Our Student Services Centre team are on hand to support you with advice and guidance on a range of services including, card services, wellbeing, financial support, referrals to our student support service and much more. The NTU Smartcard is not a cheque guarantee card or credit/debit card. Thank you for helping to keep our NTU community safe. Office Address Transit Link Pte Ltd 9 Maxwell Road #03-02 Annexe A MND Complex Singapore 069112; Main Numbers Hotline: 1800-2255 663 (8.00 am - 6.00 pm daily, closed on public holidays) Payment to be made via eNets Credit . To keep you active, NTU Sport are continuing to deliver free virtual live classes each week, available to view on the NTU Sport App and join via Microsoft Teams. Due to current COVID-19 restrictions students are advised not to share cars with anyone outside of their household or support bubble. As all NTU official emails will be sent to your Office 365 EDU email box, please ensure that you check this email box regularly. 1 Dislikes. The previous Student Card can simply be re-activated at any validation machine. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card. Money loaded on to the Smartcard is a gift to the cardholder. Nottingham. To support students with social distancing and avoiding public transport, we’re providing free parking for all students who need to come onto the Clifton and Brackenhurst Campuses during Term Two. Want to speak to us? Visit the NTU Library website to find out more. Students go further with the TOTUM card and app. Students on placements where the placement provider has COVID secure measures in place. You can still commute to campus for your studies. Any value restored to a replacement card will not exceed the value on the replaced card at the time it was reported lost or stolen. Contact us+44 (0) 115 848 6060 student.support@ntu.ac.uk. a) Complete and submit the electronic request form below. We have free signifier lanyards available from reception desks on campus, or you could buy a Hidden Disabilities card. Chat to the library online no matter where you are, using the online chat function on our library web pages. We will process the card once we receive a e-receipt from the online store. The plans include new ‘pop up’ cycle lanes and parking facilities, closures of some streets and improvements to pavements to aid social distancing. Most enquiries can be resolved by our Customer Advisers over the phone and via email so we strongly advise you to get in touch with us in advance. Please note, once your replacement ID card has been printed, no refund will be given if you find your old card. Card Services are currently not producing any NTU Student Cards face to face. The Smartcard can only be used for purchases and transactions while the cardholder remains at the University as a student, employee or associate (registered with Information Systems). In case you changed your study program at TUM or get re-enrolled, a new Student Card will not be printed automatically. Lines are open:Monday – Thursday 8.30 am – 5 pm For students whose current matriculation card already has the NETS FlashPay logo printed on the back of it, their matriculation card do not need to be replaced and no new complimentary card will be issued. Smart Card users are not entitled to use their card or receive the discounted prices for bus travel once they cease involvement with the University. Any information displayed in this Online Payment Facility in respect of the balance on a Smartcard is for guidance only. If it is essential that you need to come into the Library we expect you to adhere to all social distancing instructions in place in the libraries and face coverings must be worn. Replacement of Lost Concession Card: INSTRUCTIONS. If you need to use the tram for commuting, then NET offer a range of travel options for students from single, day and week tickets via their NETGO! A Smartcard can be used as a bus card. If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email cardservices@ntu.ac.uk. If a Smartcard is reported stolen and the cardholder can provide a crime number NTU will replace the card free of charge. Don't forget to bring your original NRIC / Passport / Re-entry Permit / Foreign Student Pass (FIN) for verification purposes. We will let you know if you need to visit the centre. £10.00. To avoid public transport you could consider alternative methods, such as a FreeNow Taxi, it’s as cheap as using the tram if you're with your household. For any enquiries, please email the Office of Academic Services at matric@ntu.edu.sg. There are five categories of students the Government has identified with special circumstances, these are: If you identify as being in one or more of these categories then you should take a COVID-19 Lateral Flow test before being on campus for the first time. Wearing a face covering helps to protect you and those around you from COVID-19. By having your student card on your mobile device means we will no longer need to have to create student cards when students first register with the University. Refunds of unspent cashless campus funds held on a Smartcard will be provided only in the following situations: Unauthorised use of another Smartcard to obtain goods, services or other benefits will be treated as serious misconduct and may result in disciplinary action being taken. Cardholders may apply to be excluded from such marketing by informing the Head Of Customer Services in writing. Money uploaded to a Smartcard is a gift to the cardholder. This website uses cookies to enhance your user experience. Topics . If you're going to cycle, why not sign up for our Green Rewards programme, through an easy to use, free app, you can log your sustainable actions, take part in monthly challenges and earn points to win prizes.We’ve also recently increased the number of cycle racks at each campus, to ensure your bike is secure. Please refer to attached for more details on the functionality of the card. You will be inform via email when your new card is ready for collection. Money may only be loaded on to the Smartcard via the web and may be loaded for both or one of two separate purposes: use of printers/printer-copying controlled by the Pharos UnipriNT system located in the libraries or in or near IT resource rooms, or for purchases in specified locations at the University (see below). The iNTU portal provides a smooth one-stop access experience for NTU students, faculty and staff. Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time. NTU Ask A Librarian. Upload a colour passport-sized photograph that was taken within the last 3 months (taken full face with a white background). You will receive the Student Card as soon as you are fully enrolled at TUM for the respective semester and have received a notification from us by e-mail. Students will receive their cards from their respective institutions after their application is processed. The following terms and conditions apply to the use of the NTU student card for purchasing food and drink and for printing and photocopying. Find out more about the measures that are already in place and the full list of proposed measures. If you are opting to make payment online, please access https://www.ntu.edu.sg/onestop/Pages/default.aspx, login as a student, and select “Make a Payment” under the respective category: NTU may, from time to time, contact the holder with offers of goods and services from NTU. For a more sustainable option, please wear reusable face coverings and wash them. The University Smartcard can also be used to hold money for use in making purchases from specified outlets across the campuses and for printing / photocopying. Read More. app to season tickets for just £275 a year. Your passport with at least 6 months of validity period. Please read the following guidance carefully. Smartcards remain the property of Nottingham Trent University. Click HERE for detail guidelines. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs. Lines are open: Monday – … However, you can now order a replacement card online if you lose your card. Yes 0 No 4. Any member of University staff, including Hall Managers and Wardens, may ask to see the Smartcard for verification purposes. Replace a lost or damaged student ID card. Related FAQs . This line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends. In these situations, any purchases will be required to be paid for by other means. NTU students react to poorly designed matriculation cards by coming up with worse ones Top photo from NTU If you like what you read, follow us on Facebook and Twitter to get the latest updates. The Government recognise that some students will need to access study space or personal support on campus regardless of when your courses re-commence in-person teaching. Although this is not available in the short term due to it requiring the replacement of all card scanners, it is on the long-term plan for NTU Information Services. Accordingly, any refund will be made to the cardholder only, and persons other than the cardholder shall not be entitled to a refund of any funds they have uploaded to that Smartcard. Manned Counters. The Library provides access to a range of online services including first line IT support, access to eResources and academic skills support. In addition, special arrangements will be made for Smartcard activation facilities during the first two weeks of the first term, see the Smartcard website for details. Buildings which remain open include: Antenna – open for tenants and Notts TV only. Please turn to the Contact Centre, building 30a, Jaffalaan 9a (current opening hours can be found here). NETWORK ACCOUNT PASSWORD. To start using your Undergraduate Concession Card, simply head down to any TransitLink Ticket Office to activate the card by making a minimum top-up of $10. NTU does not undertake to provide refunds whilst the cardholder continues to be a student, an employed member of staff or a visitor who remains at the University. Use of the Smartcard for such cashless purchases is subject to these terms and conditions, which may be amended from time to time. Are you a student already? Once you submit the form, please check your NTU mailbox for a confirmation email from Card Services, which provides you the link to our online store to complete payment. You can pay with a debit card or credit card. Visit the student help, advice and services page on StudentHub for details on our services, or speak with our friendly support team directly. Some of our catering outlets will continue to offer a take away service, you'll need to wear a face covering when ordering or picking up your refreshments. There's no need to visit the Student Services Centre on campus for replacement cards, enquiries or to access support. Replacement of Student Smart Card. CashCard offers the same convenience as dollar notes and coins, in fact CashCard is an exact replacement of these notes and coins. A Smartcard which is damaged, defaced, altered or subject to misuse is not valid and cannot be used. Application must be completed. You will be inform via email when your new card is ready for collection.. Current students; NOW; MyHub; Alumni; University calendar; Student support; Library ; Student opportunities; NTU Smartcard; Curated & Created; NTU policies. 50 Shakespeare Street Replacement Fee. If the card has been activated for use on Nottingham City Transport, you will need to visit their travel centre to have the card activated. Money may be uploaded onto a Smartcard by any person. Friday 8.30 am – 4.30 pm, Nottingham Trent University If a Student Card is reported stolen and the cardholder can provide a crime number NTU will replace the card free of charge. You will be inform via … Concession Card Replacement Office Locations; TransitLink Ticket Office Locations; Add Value Machine (AVM) Add Value Machine (AVM) Locations; TransitLink … Police report. Safeguarding and ensuring proper use of the Smartcard is the cardholder's responsibility. NTU does not undertake to provide refunds whilst the cardholder continues to be a student, an employed member of staff or a visitor who remains at the University. 50 Shakespeare Street Replacement of Lost/Damaged Student Card. Any funds transferred from a lost / stolen / damaged Smartcard onto a replacement Smartcard will be available for use after 24 hours of the funds being placed on the replacement Smartcard. The Student Services Centres remain open at City, Clifton and Brackenhurst campuses. A damaged or unusable card must be returned to NTU as soon as reasonably practicable. If you do need to use public transport, please make sure you wear a face covering and continue to socially distance. Main reception +44 (0)115 941 8418. Due to COVID-19 restrictions our gym facilities and face to face fitness classes and in-person sports club activities are currently suspended, however our clubs will continue to provide a virtual offer. They use Perspex partitions, to help stop the spread of COVID-19, Journeys can be paid in cash, card or cardless via the App, Each journey is tracked, recorded and shows your driver details, You can share your ‘live’ journey with family or friends for additional safety, You pay what’s on the meter – that is set by the Council, Most cabs are brand new and some are electric. b) Proceed to make payment at One-Stop@SAC. NTU Ask A Librarian. The Government advices that face coverings should be used in all higher education learning environments, providing their use does not impact teaching and learning. Replacement Student Smart Card. However, you can now order a replacement card online if you lose your card. Our online guide in NOW Student Help will help you find your way around, but if you’re still struggling then chat to us and we’ll do our best to help you find what you need. Don't forget it is still valid until it expires and it gives you all the access to TOTUM at no additional cost. Once money has been loaded on to the Smartcard for one or other of the specified purposes, it cannot be transferred to the other purpose i.e. They have also put measures in place to ensure your safety. A Smartcard must remain in control of the student or staff member (cardholder) at all times. Views: FAQ Views: 1501. If the cardholder formally leaves the University a refund of unused funds on their Smartcard will be made in accordance with the terms and conditions of use of the Smartcard. If you need help using any of our online resources, you can book a 1-1 appointment with a member of the Learning and Teaching Team or book onto one of the library workshops. By continuing to browse the site you are agreeing to our use of cookies. Lines are open:Monday – Thursday 8.30 am – 5 pm Essential teaching, study spaces, student support, catering, Study Spaces and café, including access to levels -1, 0, 1 and 2, Essential teaching, study spaces, catering, Staff access and SU student support groups, Essential teaching, essential research, lab access, catering, Student Service Centres remain open at City, Clifton and Brackenhurst, please. When money is loaded onto the Smartcard, the transaction is processed securely by a specialist payment processing provider. Things may be different for a little while, but the Library team are here to help you with whatever library and skills support you need. Do disable your pop-up blocker before making your payment online. The uploading of any sums by or on behalf of the cardholder does not in itself indicate the existence of a contract between the University and the cardholder. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card. Students who have lost their Student's Pass are required to apply for a replacement card in person at the ICA office within 7 days from the date of loss with these documents: NTU letter of certification. Unlike faulty cards, replacement for damaged cards is payable by NTU. Print; Tweet; Share on Facebook; Was this helpful? Any money that may be refunded in accordance with the refund provisions set out below will go to the cardholder and not to other persons who may have uploaded funds to the cardholder's Smartcard. You are shopping as , if this is not your email, please click here If a Student Card is lost or stolen or physically damaged, NTU reserves the right to make an administrative charge of £10 for a replacement card. Do try to avoid public transport if you can, particularly at peak times and leave longer for your journey in case you need to wait for the next bus or tram if they appear busy. Third parties making payment on behalf of the Student: for University marketing purposes only. If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. Once an online payment has been made to load funds onto a Smartcard, there will be a time delay of up to 30 minutes before any purchases can be made to allow the money to reach the Smartcard. library@ntu.edu.sg. It will cost NOK150 to replace your card with a new student card. Download the TOTUM app today. They too have measures in place to ensure your safety. NTU Ask A Librarian. On receipt of this notification NTU will invalidate the card at the earliest practicable opportunity. All of our services are accessible by phone, email and online. If you need support with academic study skills, our team of friendly librarians can help you with academic writing, referencing, finding information and maths and statistics. The gov.uk site also offers advice on exemption cards if you’d like to find out more. See more information and map for the different cities at the bottom of this page. For lost card, please report it at any subject library immediately. The University will be entitled to use information given during the Online Payment process for the following purposes: Students: for those purposes detailed in Condition 11 of the Enrolment Conditions and University marketing purposes. Do not put them in a recycling bin as they cannot be recycled. All students should please wear face coverings when in class and on campus. 2 Likes. Alternatively, please call +44 (0)115 848 6060 and select option 1. We also have lunchtime learning webinars every day which you can join by booking a place. If you’re exempt from wearing a face covering please let your tutor know. Click here to report loss and apply and pay for a replacement. Find out more here. Personal information will not be passed to third parties. ID cards can be replaced if lost or damaged at a charge of £10.00. The University shall not be liable for any failure by the user of this online payment system to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the course of the Online Payment process. Useful links. Got an NUS extra card already? Students who are required to register with the police will also need to get their police registration certificate updated with the ir new passport/BRP details. By continuing to browse the site you are agreeing to our use of cookies. Please remember to always bring your own face covering with you when you come on to campus. A replacement card costs €7 and can only be paid with your debit card. Please note that a £10 replacement fee is payable. Card is worn out? Students to be admitted to NIE for academic year 2016 will be issued a NETS FlashPay Card (NFP) as student card. The Smartcard can be used for purchases at NTU from 1 September 2008. Our appointments are online, and available Monday to Friday 9 am – 5 pm. OneTime Replacement Matriculation Card For enhanced security and in support of NTU's drive towards cashless services, all undergraduate students admitted in AY2015-16 and earlier will have to replace their matriculation card with a new complimentary one that is enabled with NETS FlashPay. Diploma Student Concession Card; Undergraduate Concession Card; NSF / PAssion NSF Concession Card; Conditions of Issue and Use for Concession Cards; Conditions of Issue and Use for Temporary Cards ; Auto Top Up. This card allows students to make payments for transit, F&B and Retail purchases. The following terms and conditions apply to the use of the NTU student card for purchasing food and drink and for printing and photocopying. Some of our community are exempt from wearing a face covering for reasons which may not be visible, so please let’s be kind and trust one another to do the right thing. Do disable your pop-up blocker before making your payment online. 83950629. The following locations will allow the use of the Smartcard for making purchases: Food and drink purchases from Catering outlets: City Campus: Café Bonington, Café Chaucer, Café Goldsmith, Dine Arkwright, Express Newton, and Café Newton, Clifton Campus: The Referctory, Barista and Café Darwin, Specialist printing, photocopying, binding and laminating in the Print Shops in Byron House (City Campus) and D.H. Lawrence (Clifton Campus), Consumables sold in the Libraries: Boots Library (City Campus), Brackenhurst Library and Clifton Library (including library fines and late returns), Staff car parking payments at: Gill Street and Binsey car parks. Replacing a lost campus card costs £5 and rather than making your way to the Service Desk to pay, you will now be able to do it online. Please submit your application at StudentLink-> Administrative Matters -> Matriculation Card Replacement. If a Smartcard is lost or stolen or physically damaged, NTU reserves the right to make an administrative charge of £10 for a replacement card. Nottingham City Transport offer a discounted bus pass for just £259 a year, including travel to and from Brackenhurst Campus. Following Government guidance, we ask that you only visit the Library for study and borrowing materials if it is essential. We've kept many of our buildings open and available to students who have returned to in-person teaching or for those with special circumstances. Here are just some of the other benefits: To learn more about the support available to all NTU students please visit our StudentHub. NTU does not see or store the details of the credit/debit card used to make the payment. From the 9th March, CIS will be introducing online payment for replacement campus cards, to save you time and a trip to the IT Service Desk. money loaded for printing/photocopying cannot later be used to make purchases and vice versa. Please protect the Smartcard and treat as you would cash. CashCard for Open Network E-Commerce (C-ONE) CashCard already has an inherent property of being secured. Membership; Unable to find the answer to your question? Library One Search is your gateway to NTU Library’s eBooks, databases, eJournals, NTU research and much more. Due to the national lockdown restrictions our Library buildings are currently open on an essential only basis. Cycling is the cheapest and quickest way for most people to get around at NTU, and you can hire a bike for just £49 for the year. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs. An application fee of $32.10 (inclusive of GST) must be paid before a new card is printed for you. Find out more here. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card.Click here to report loss and apply and pay for a replacement.. Do disable your pop-up blocker before making your payment online. Collection Period and Procedures STEP 2: PHOTOGRAPH SUBMISSION, CONFIRMATION OF NAME AND DESIGN FOR. Any funds transferred from a lost / stolen / damaged Smartcard onto a replacement Smartcard will be available for use after 24 hours of the funds being placed on the replacement Smartcard. Toggle action bar FAQ Actions. You're asked to either pay contactless or using your NTU student card, which you can top-up online. 4. Friday 8.30 am – 4.30 pm, Nottingham Trent University Before first use a Smartcard must be activated to enable it to be used for cashless purchases. Description. In July 1998, all NTU students and staff have been issued with a smart card (in place of the normal Student or Staff Card) which is also a CashCard. In case your CampusCard is lost or damaged you can request a duplicate. Support, access to totum at no additional cost with a debit card credit/debit... Or credit card students will receive their cards from their respective institutions after their application is processed Government guidance we... 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